Donna joined Data Facts with over 20+ years in the employment screening and onboarding industry. Her career path officially launched as a Customer Service Representative in the lab (LabCorp, RTP). She was quickly promoted to Enterprise Implementation Manager and then to an Enterprise Sales position (at LabCorp) relocating to Chicago.
As a Strategic Account Manager on the Data Facts Background Screening Client Success team, Donna works daily to service client needs, answer questions and be a guiding hand for accounts. She strives to maintain strong and dependable relationships, strategically working with clients on their business initiatives. Donna understands the importance of attaining benchmarks as well as nurturing long-term partnerships through regular contact and strategic business reviews.
"My focus, my passion" says Donna, "has always been to be a trusted client advocate, a problem solver with the ability to offer improvements, and offering compliance and change management that enterprise organizations can count on."
Donna is a graduate of North Carolina State University. Today she resides in downtown Fort Worth, Texas, and is happily married to her husband of 40+ years. In her free time, Donna enjoys reading, waterskiing, and jogging. She also loves giving back to her community. She has spent 8+ years as a volunteer leader for local churches and as an event volunteer for Kids Against Hunger/Freedom Foods.
“My focus, my passion has always been to be a trusted client advocate, a problem solver with the ability to offer improvements, and offering compliance and change management that enterprise organizations can count on.”